Privacy Policy

At Comfy Shoes Store, your comfort extends beyond our footwear to your entire shopping experience, including the protection of your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit comfyshoes-shop.com.

1. Information We Collect

To provide you with our seamless global shopping experience, we collect:

• Personal Identification Information: Name, email address, shipping address, and phone number when you create an account or make a purchase.
• Payment Information: Credit card details (processed securely through PCI-compliant systems), PayPal account information. Note: We never store complete payment details on our servers.
• Technical Data: IP address, browser type, device information, and pages visited through cookies and similar technologies.
• Communication Data: Records of correspondence when you contact our customer service team.

2. How We Use Your Information

Your data helps us create the comfortable, secure experience you expect from Comfy Shoes Store:

• Process your orders for boat shoes, boots, loafers, sandals, and slippers
• Provide global customer support and respond to inquiries
• Improve our website functionality and product offerings
• Send order confirmations and shipping updates
• Prevent fraudulent transactions and enhance security
• With consent, send marketing communications about new comfort footwear

3. Data Sharing and Disclosure

We value your privacy and only share your information when necessary:

• Payment Processors: Secure payment partners like credit card companies and PayPal to complete transactions
• Shipping Providers: Logistics companies to deliver your orders worldwide (excluding some Asian and remote regions)
• Legal Requirements: When required by law or to protect our rights and safety
• Service Providers: Trusted partners who assist in website operations (under strict data protection agreements)

We never sell your personal information to third parties.

4. Data Storage and Security

Based at 2746 Hickory Heights Drive, Baltimore, US 21202, we implement robust security measures:

• Advanced SSL encryption for all data transmissions
• PCI-compliant payment processing systems
• Limited access to personal information within our organization
• Regular security assessments and updates
• Data retention only as long as necessary for business purposes or legal requirements

While we implement these measures, no electronic transmission is 100% secure, but we strive to use commercially acceptable means to protect your data.

5. Your Rights

As a valued Comfy Shoes customer, you have the right to:

• Access and receive a copy of your personal data
• Correct inaccurate or incomplete information
• Request deletion of your personal data (subject to legal obligations)
• Object to or restrict certain processing activities
• Withdraw consent for marketing communications at any time
• Data portability for transferring your information to another service

To exercise these rights, please contact us at [email protected].

6. Cookies and Tracking Technologies

We use cookies to enhance your browsing experience:

• Essential Cookies: Required for website functionality and payment processing
• Analytical Cookies: Help us understand how customers use our site
• Preference Cookies: Remember your settings and preferences
• Marketing Cookies: Used with consent to deliver relevant advertisements

You can control cookies through your browser settings. Note that disabling some cookies may affect website functionality.

7. International Data Transfers

As a global retailer, we may transfer and process your information internationally, including outside your country of residence. We ensure appropriate safeguards are in place to protect your data during these transfers.

8. Children’s Privacy

Our website is not intended for children under 16. We do not knowingly collect personal information from children.

9. Policy Updates

We may update this policy to reflect changes in our practices or legal requirements. Updates will be posted on this page with a revised “Last Updated” date.

10. Contact Us

Thank you for trusting Comfy Shoes Store with your comfort – both in footwear and in privacy.