Term and Conditions

At Comfy Shoes Store, we prioritize your comfort not just through our products but also through a transparent and fair shopping experience. Our policies are designed to protect both you and us while ensuring a pleasant relationship.

By accessing and using comfyshoes-shop.com (“the Site”), you accept and agree to be bound by these Terms and Conditions, our Privacy Policy, and our Shipping & Returns Policy. If you do not agree with any part of these terms, you must not use our Site or purchase our products.

As a user of our Site, you agree to:

• Provide accurate, current, and complete information during the registration and checkout process
• Maintain the confidentiality of your account credentials
• Notify us immediately of any unauthorized use of your account
• Use the Site only for lawful purposes and in accordance with these Terms
• Not use our Site in any way that could damage, disable, or impair the Site
• Not attempt to gain unauthorized access to any part of the Site or any connected systems
• Be responsible for any charges, taxes, or duties applicable to your order according to your local laws

Comfy Shoes Store offers a curated collection of comfortable footwear including:

• Boat Shoes
• Boots
• Loafers
• Sandals
• Slippers

We strive to accurately display our products, including colors and features. However, actual colors may vary slightly due to monitor settings. Product descriptions are provided in good faith but we do not warrant that they are entirely accurate, complete, or error-free.

All products are subject to availability. We reserve the right to limit quantities and discontinue products without notice.

Order Process

When you place an order, you will receive an acknowledgment email. This email is not an acceptance of your order but confirmation that we have received it. Our acceptance occurs when we ship your order, at which point a sales contract is formed.

Pricing

All prices are shown in US dollars. We reserve the right to adjust prices at any time, but changes will not affect orders already accepted.

Payment Methods

We accept the following payment methods:

• Visa
• MasterCard
• JCB
• PayPal

Payment is processed at the time of order. By providing payment information, you represent that you are authorized to use the payment method.

Order Processing and Shipping

We process orders within 1-2 business days after payment confirmation. We offer two shipping options:

• Standard Shipping: $12.95 via DHL or FedEx, delivered within 10-15 business days after shipment
• Free Shipping: Available on orders over $50 via EMS, delivered within 15-25 business days after shipment

Delivery times are estimates and may vary based on location, customs processing, and peak seasons. We currently cannot deliver to some Asian countries and remote regions.

We want you to be completely satisfied with your purchase. Please review our detailed returns policy:

Return Eligibility

We accept returns and exchanges within 15 days of receipt. To be eligible, items must be:

• Unworn and in original condition
• In the original packaging
• With all tags attached

Return Process

To initiate a return or exchange:

1. Contact our customer service at [email protected] within 15 days of receiving your order
2. Provide your order number and product details
3. We will email you a return authorization form and instructions
4. Pack the item securely with the completed form and ship to our Baltimore facility

Refunds

Once received and inspected, we will process refunds within 3-5 business days. Refunds are issued to the original payment method. Original shipping charges are non-refundable for returns due to change of mind.

Customers are responsible for return shipping costs unless the return is due to our error (wrong item or defective product). International customers are responsible for any customs fees associated with returns.

All content on this Site, including text, graphics, logos, images, and software, is the property of Comfy Shoes Store or our content suppliers and is protected by international copyright and intellectual property laws.

You may not reproduce, distribute, modify, display, prepare derivative works based on, or otherwise use any content from our Site without our prior written consent.

The Comfy Shoes Store name and logo are trademarks of our company. You may not use these marks without our prior written permission.

Comfy Shoes Store will not be liable for any indirect, incidental, special, or consequential damages arising from:

• Your use of or inability to use the Site
• Any products purchased through the Site
• Unauthorized access to or alteration of your transmissions or data
• Statements or conduct of any third party on the Site

Our total liability for any claim related to your use of the Site or purchase of products shall not exceed the amount you paid for the product(s) in question.

Some jurisdictions do not allow the exclusion or limitation of liability for consequential or incidental damages, so the above limitation may not apply to you.

Your privacy is important to us. Please review our Privacy Policy, which explains how we collect, use, and protect your personal information.

These Terms and Conditions are governed by the laws of the State of Maryland, United States. Any disputes arising from these terms or your use of the Site will be resolved in the courts located in Baltimore, Maryland.

We encourage you to contact us first at [email protected] with any concerns so we can attempt to resolve them informally.

We reserve the right to modify these Terms and Conditions at any time. Changes will be effective immediately upon posting to the Site. Your continued use of the Site after changes are posted constitutes your acceptance of the modified terms.